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Connect to Horizon View Remote Desktop

Download and Install the Remote Desktop Client

Users will need to download and install the latest version of the Remote Desktop client. This client can be installed for all users (requires administrative privileges) or the current user (does not require administrative privileges).

  1. Download and open the Remote Desktop client installer: https://go.microsoft.com/fwlink/?linkid=2139369
  2. Click the Next button until you get to the Installation Scope page. Choose how to install the Remote Desktop client:
    Install for just you: This option does not require administrative privileges (most typical).
    Install for all users of this machine: This option requires administrative privileges and will likely need to be performed by the user's IT provider.
  3. Leave Launch Remote Desktop when setup exits checked and click the Finish button.

Set Up the Remote Desktop Client

  1. Upon opening Remote Desktop for the first time, you'll be presented with the Let's get started screen; Click the Subscribe with URL button to set up a connection.
  2. In the Email or Workspace URL field, enter https://rdweb.wvd.microsoft.com and click the Next button after it turns blue.
  3. A Microsoft Sign in page will open, you can now authenticate your account:
    1. If you have a YubiKey:
      1. Click Sign-in options at the bottom of the Sign in page.
      2. Click the Face, fingerprint, PIN or security key option.
      3. If you see a screen that says "choose a device with a saved passkey," click the Security key option and click the Next button.
      4. Enter the YubiKey PIN and click the OK button, then touch the gold button on the YubiKey when prompted.
    2. If you don't have a YubiKey and will be using a Temporary Access Pass:
      1. Enter your Horizon View username (JohnDoe@horizoniscloud.onmicrosoft.com) and click the Next button.
      2. You will be prompted to enter your Temporary Access Pass, enter it and click the Sign in button.
  4. After a few moments, you should see the screen populate with your company's Horizon Cloud resources. Double-click the Horizon Cloud icon to launch your desktop.
  5. You may be prompted to authenticate again, use the same process you did in step 3.1 or 3.2 above.
  6. If you're connecting for the first time, you'll see an Allow remote desktop connection screen, click the Yes button to connect.
  7. You will now be logged into the Horizon Cloud Desktop. You'll see a Horizon Suite desktop shortcut, this is where you'll find shortcuts to launch Horizon programs.

When you're finished working in the Horizon Cloud Desktop for the day, be sure to close all Horizon programs log off. Click the Start button, then click your name in the bottom-left corner and choose the Sign out option.

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